For schedules and ticket pricing please see calendar below. Reservations can also be made over the phone.
For additional information or wheelchair assistance please call at (479) 725-4017 or (800) 687-8600.
***ALL EXCURSIONS ARE ROUND TRIP UNLESS NOTED 1-WAY***
*No smoking, alcohol, or tobacco on the train.
1. Do you recommend purchasing tickets in advance?
Advance ticket purchase is highly recommended.
2. Are you limited to just one train ride?
There is one train ride per ticket.
3. Is there assigned seating on the train?
No. Guests are assigned to car by ticket type only.
4. When do I need to arrive at the depot?
We request that you arrive 45 to 60 minutes before the departure time printed on your confirmation or tickets. That will give you time to get parked, pick up your tickets at the ticket window, and use restrooms before boarding. You can browse our gift shop and museum while waiting to board.
5. Is there parking available on site?
Free parking is available. Street parking is also available.
6. Are strollers permitted?
Strollers will be stored till we arrive to the destination.
7. Is the event handicap accessible?
Handicap access is limited. Call ticket provider for further assistance 1-479-725-4017. Wheelchair lift available at the Springdale and Van Buren depots.
8. Are pets allowed?
Unfortunately, pets are not allowed. Only service animals will be permitted.
9. Will we be getting off the train?
The Sprindgale to Van Buren trip will have a 3 hr. lay over in Van Buren.
Van Buren to Winslow is only a scenic trip.
10. Will my tickets be mailed to me?
No. All tickets will be held for pick-up at the depot ticket window on the day of your ride.
11. How do I get there?
Click here for directions
12. Is there available loding in the area?
Click here for lodging
13. Are there any refunds?
No refunds. You can however re-schedule your train trip.