Management Team
| Caren Kraska - President/Chairman | |
| Zelda Parson - Chief Financial Officer |
Excursion Train - Reservations and Advertising
| Brenda Rouse - Excursion Train Operations Manager | 479-725-4016 |
| Reservations |
479-725-4017 |
| Gift Shop | 479-725-4024 |
Marketing - Freight Services
| Director of Marketing Services | 479-871-5815 |
| Michele Burgess - Marketing Manager - South | 479-200-5491 |
| Bill Schauer - Industrial Business Development, Chicago, IL | 630-513-6700 |
| Dave Bastress - Market Development, Kansas City, MO | 913-706-3101 |
| Nathan Busch - Director of Real Estate | 479-408-9502 |
Operations
| Billy Chitwood - Superintendent of Operations | 479-871-3471 |
| Mike Estep - Trainmaster South | 479-458-7924 |
| Michele Burgess - Terminal Manager, Fort Smith |
479-200-5491 | Fax:479-782-6420 |
| Dianna Meisch - Freight Customer Service Manager | 479-725-4019 |
| Kim Carder - Signal Dept. Manager | 479-790-5184 |
| Jeromy Houchin - Chief Engineer | 479-725-4011 |
| Weston Elam - Roadmaster | 479-231-7968 |
| Casey Shepherd - Chief Mechanical Officer |
479-725-4008 |
Car Distribution
| Darci Robinson - Car Distribution Manager | 479-725-4006 |
Finance and Accounting
| Janet Roberts - Controller | 479-725-4001 |
| Elan Bright - Payroll/Human Resources Manager | 479-725-4002 |
| Darci Robinson - Purchasing Manager | 479-725-4006 |
| Stephanie Alaniz - General Accounting / Car Hire Accounting | 479-725-4012 |
| Darci Robinson - Receivable Agent / Billing Coordinator | 479-725-4000 |
| Brian Sims - Payable Agent | 479-725-4009 |
Safety and Security
| - Safety,Training, and Legal Affairs | 479-725-4014 |
OTI Locations
Fort Smith Transload Facility1301 N. 4th Street, Fort Smith, AR 72901
Phone: 479-785-1857 Fax: 479-783-1971
Michele Burgess - Facility Manager (479-200-5491)
Springdale Transloading Facility
200 E. Hwy 264, Springdale, AR 72764
Phone: 479-751-4483
Will Barnes - Superintendent of Transload Operations (479-530-1824)
Butterfield Sand Station & Transload Facility
8651 Farm Road 2115, Purdy, MO 65734
Fax: 417-442-3126
Will Barnes - Superintendent of Transload Operations (479-530-1824)